The staff at Skaha Ford treated my 71 year old Mother with such care & respect when she had to get her car towed to them due to locking both her keys in her trunk as the tow company couldn't get the trunk open. They took such good care of her as she was very distraught & when they unlocked the trunk for her she cried & hugged everyone. They even offered a different solution that might help her not have this happen again. Thank you Skaha Ford for taking such good care of my Mom as well as giving her a really good deal in opening up her trunk for her as that could have been terribly expensive! You guys really do care about people.
Stopped in to view a vehicle my husband and I had seen online. As said vehicle was only fresh to the lot and being overhauled by the service dept the sales team took the time to inquire about our families wants/needs and provided us affordable options and alternatives. We found the team approach quite lovely and smooth. We were very impressed by the salesmanship and client concern displayed by the whole team. I am fairly certain the entire staff interacted with our children at one point or another, providing them popcorn, juice boxes, balloons and friendly entertainment. Overall the team took the time to ensure that my husband and I were completely satisfied and well matched to our purchase. Right product to right client. Well done.
On 14 March 2016, Monday, I brought our red Ford Ranger pickup truck to Skaha Ford in Penticton, British Columbia, Canada, for repairs and to have the winter tires changed to summer tires. Service Advisors Annie Cameron, Myron Ogloff, and Ben were very helpful, efficient, kind, and courteous. Our front left ball bearing was fixed well by the Skaha Ford mechanics and they discovered that some other parts had disintegrated. They did the further repairs very well. The tires were changed at the cheapest price in town. I was totally satisfied with everything Skaha Ford did for me on this and on previous visits.
Loved my experience there. My sales person was Jimmy and was really helpful and finding me a vehicle that suites my needs. I found the entire staff there really nice and the general manager was also great at making me feel comfortable. The finance department worked hard in helping me to get a great interest rate. I love ford products but it's people like them that keep me coming back! Thanks staff at Skaha Ford