Thanks Rob Monahan for hooking us up with our new ride. You were very prompt and the level of service you provided was impressive

I have a long story but will hit the highlights! Drove from Calgary 3 days ago and got to 10 km out of penticton. Car was overheating and doing weird things. Limped it to skaha Ford walked in and said to the assistant manager? Of service Ryan and said that I had an issue and asked if he could get it looked at. He said have a seat and I'll get it in. 25 minutes later he came back and said sorry but it's done and expensive to fix. So I said what are my options? New vehicle! Thanks for the great service I'll be back. Sean the service Forman explained to me that I could get a good used one or look into new. So I met with the finance lady Candace who introduced me to a great sales man Rob! He walked me through everything and set up a great deal on a new plug in hybrid. His manager did everything he could to get me into a new escape and a great deal with a payment I could handle. So while sitting there a lady sales rep Ella Hamilton asked me what was going on and I told her my dilemma while staying at a golf resort 20km out of town! Bears there and no bbq to cook 14 steaks for our group and she said that she lived 1 minute down from the resort! She said use my bbq! I said that it would be awesome! I told her that I would be there in a couple minutes and she even lit the bbq before I got there and had it ready to go! Everyone in our group was blown away by the way she helped us! Every one of the staff at skaha Ford went above and beyond the service level you will never find anywhere!!! Candace the finance person for skaha made sure to explain everything about the process and even a couple of really important things that were not mentioned before the finalized deal was done! If you don't go see these people in penticton you will never know what real customer service and sales and service department really should be everytime you walk into a Ford dealership!!!! I am also writing a personal letter to the owner and letting him know that his staff thinks the world of him as well!!! Thanks skaha Ford staff!!!! I owe u guys!

Brett was very helpful, friendly, knowledgeable and understanding. I would not hesitate to recommend him or purchase another vehicle with him again. Thanks for all your help!

The service was amazing and I didn’t have to wait long at all.

Great people who give excellent service

Destiny went above and beyond in the service department to help me with a few issues on my car. Extremely friendly and helpful, creating solutions to all the problems. Kent came in clutch too. I would take my vehicle here REGARDLESS of the make 10 times out of 10.

Excellent work performed on a long list of repairs, and completed early! Detailed work order to keep me informed and even allowed me to pick up my truck outside of business hours! Great experience